SPECIAL ORDERS
In order for us to be able to offer the entire range of some products, we have a special order in process. Once you place your order, we will order your items in from our suppliers. This allows you to have more freedom in choice of colour, style, upgrades etc.
Processing time can vary - some items we will have within a few days, whereas some items are ordered in from the United States of America or Europe, and therefore require an extra few weeks to account for shipping time and in some cases, manufacturing time. You will receive an email confirmation when your order has been placed and you will receive status updates on your order as it progresses.
If you have any questions or concerns or would like a rough ETA on order delivery times or stock levels, please get in touch with our customer service team and they will be able to assist you: support@motohouse.com.au or (07) 5681 1505.
ITEMS FROM USA
We place stock orders from the USA every week - this includes items from Luxon and Guts Racing. We try our best to ensure all items are in stock but if not - please allow an extra 1-2 weeks for your order to be processed.
